Research strategy in studies of information systems

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Qualitative analysis approaches have been increasingly needed perhaps because of the general unhappiness posed by quantitative methods. The complexity of the variable, distribution constraints inherent in those processes and the broad sample sizes imposed by quantitative techniques all include this frustration. While quantitative analysis methods exist, this paper focuses primarily on the case studies in the context of research into information systems. Two other qualitative techniques appear to be the case studies technique: action and application techniques excluded from this article. The case study research is defined as a description or a report of an activity, an event or any situation that is established on a hypothetical situation detailing some of the complexities one is likely to encounter at the workplace. The technique examines a problem in its natural setting and generates relevant theories accounting for the state of the art presented by the case.
Case studies are characterized by a number of features; they entail analysis of situations in their natural setting, cannot be manipulated through experimental analysis, the factors under study are investigated intensively, the investigator(s) may not limit the study to given objectives, contain sufficient information for the third party to easily compared what was being studied, focus on current issues among many other features. The above mention features differentiate case study technique from other qualitative technique.
In order for a case study to be effective, the article articulates various considerations to be observed. First, the researcher should be able to identify the theme of the study. The research objectives should be clearly defined and explained so that the nature of case study to be applied is identified, and it also makes it easy to decide on a case research. The researcher should evaluate if the condition can be controlled through manipulation or not, he should also evaluate whether the situation can be studied in its natural form or not. Through defining such questions, the researcher will be in a position to clearly ascertain the case study research that can be applied to identify the problem. Secondly, determine the unit analysis which focuses on a single element or single case research or multiple case types of research which involve many factors being studied. Single-case studies are deemed appropriate during the establishment of the theory to be used in the investigation while multiple cases are applied where the problem under study needs to be described, build the theory to be used and analyze the theory in reference to the problem identified.
Thirdly, the researcher should identify the site for the case study. Under this point, the researcher should base his or her selection on the type of case study approach to be used either single or multiple case approach. In selecting the case study site, two factors are considered: a similar site where analogous outcomes are anticipated should be selected as a blueprint to the study which allows replication of results, and, lastly, select a site that can provide a theoretical replication. Site selection should be done in advance so that the investigator can familiarize with the environment and enhance the chances of obtaining data needed for the case study.
The fourth step is to classify various data collection methods. Suitable methods needed to collect data should be unmistakably identified. Data can be obtained from secondary sources like journals, documented case studies, archives, primary sources methods like direct observation or through conducting interviews. The method to be used in the data collection will strictly be determined by the research questions for the case study. Finally, data analysis should follow data collection. All information should be keenly analyzed; results should be presented in a robust way which can enhance the transformation of the data obtained into statistical evidence for further studies.

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