Frequently Asked Questions

Feel free to contact us if your question is not on the following list of the most frequent questions.

Basic Information About

What is

It is a professional writing service that specializes in all types of academic writing, for students from high school through graduate study. Such writing may include essays, research papers, analyses, case studies, lab reports, book reviews, presentations, research projects, literature reviews, theses, dissertations, and admissions/scholarship essays. It is our mission to promote academic success by providing students with superior research and writing, produced by exceptional writers and editors, each of whom has specific academic credentials related to the content fields in which they write.

In addition to academic writing, provides a wide variety of other writing – resumes, CV’s, articles, blog posts, website copy, and a full range of business-related products – proposals, presentations, and reports. Anyone whois concerned about their own writing skills should contact us for exceptional assistance.

How is different from any other service I can find on the web?

We realize that there are thousands of web-based writing services. However, only a very few of these companies provide high quality, original (plagiarism-free) works, produced by professionals that are experts in their fields. When you add a Customer Support Service that is responsive and available 24 hours a day, a direct stream of communication between Customer and writer, and a full commitment to Customer satisfaction, you have a company that puts its Customers first.  Most companies are happy to take your money, produce average to poor writing, and be unavailable for anything else. Which would you prefer?

The Ordering Process

How do I place an order?

Once you access our website, you will be able to find a link to the order form. If you are a first-time Customer, you may want to contact our Customer Support Department regarding any questions you may have about the required fields. We are available 24 hours a day via live chat, telephone, or email. Once you are actually ready to place your order, the following will occur:

  • You complete the order form, filling in each field as much detail as possible. You will be asked for your name and contact information so that we are able to get in touch with you throughout the process. The more detail you provide, the quicker the assigned writer will begin.
  • The submitted order is analyzed, and is then assigned to a writer who has the academic credentials and the writing background to produce it.
  • Once the writer is found, we notify you and request payment. No work will begin until payment has been made.
  • You will have a personal, secure account on our site, which you can access at any time to check on your order’s progress. This account page will also be used by your writer to communicate with your directly. It is important that you check your account page often, as your writer may have questions or need clarification regarding some of your specifications. In general, we send you an email telling you that you have message on your account, but it is always wise to check it regularly anyway.
  • Once the writer has finished your order, it will be sent to our editing department where it is reviewed for soundness of research and writing and for adherence to your instructions. It is also scanned for plagiarism so that we can ensure that the writing is original.
  • When your order is ready, you will be notified on your account page and via email. You then access the document, downloading it from your account page.
  • You have a minimum of 48 hours to review the finished product and either accept it or request revisions. (For lengthy, complex works, the review time is longer).

What if I am not satisfied with the final draft I receive?

We have a clear and liberal Revision Policy in place. If you require revisions of write me an essay product, please let us know immediately, by contacting Customer Support. If the changes you request do not deviate from your original instructions, then they will be carried out both immediately and free of charge. Please be very specific about the changes you want, so that your writer is able to fulfill your expectations.

If your revision requests are a change from your initial specifications, we will be happy to complete them; however, there will be an additional charge for the new instructions.

We want you to be satisfied with your final product – please be assured that we will work with you until you are happy.

How do I pay for an order?

Once you have completed your order, you will be provided a personal account page. You access this page and click on the “checkout” link. You will be able to use a debit/credit card, PayPal, or your bank account. Payments are processed by a secure third-party service, just as any reputable web retailer uses.

Our Writers

How do you assign writers to orders?

We are very careful about the assignment of orders to individual writers. In your order form, you will have specified your academic level, the type of product you need (essay, research paper, etc.), the length, resources to be used, etc. We locate a writer who has the most appropriate educational level in the subject field of your order and who has had experience with the specific writing genre you need. For example, if you are an undergraduate student, and you need a research paper for a U.S. History course, your writer will have a minimum of a Master’s Degree in history with a history of writing research papers.

Can I speak directly with my writer?

You can and we actively encourage it. One of the fundamental aspects of our company is its transparency. When a writer is assigned, they will be able to contact your through your personal account page. Likewise, you will be able to contact your writer through the same method. This communication helps to ensure that the finished product is exactly what you want. We encourage direct contact throughout the production process. With graduate level research projects and works (e.g., theses and dissertations), there is usually a need for more direct contact between writers and customers. In these instances, we find it more efficient to set up direct communication because of the complexity of the task.

What are the qualifications of your writers?

We have a rigorous screening and selection process for our writers. They must present their degrees, which are then verified; they must present samples of their own writing; and they must produce an original piece of writing based upon a topic we supply. Only once we believe that the writer matches our high expectations, will they be placed on our list of available writers. When an order is received that matches their academic and writing backgrounds, they will be assigned to that order.

Do you have writers in all subjects and for any level of study?

Yes, we do. We have spent years developing a premier writing staff and continuously add to that staff. Whether you are a high school student in need of a 5-paragraph essay for your English class or a Ph.D. student in need of help with a physics thesis, we will have a fully credentialed writer for you.

Are your writers English-speaking?

Yes. We have only native English-speaking professionals to complete writing tasks for students whose primary language is English or who are enrolled in English-speaking institutions.

Our Guarantees

What if I don’t like my paper?

You should contact us immediately and provide us with the details relative to your dis-satisfaction. We will be happy to revise and re-write until you are happy. As long as your request does not conflict with your original instructions to our writer.

Will my deadline be met?

We do not accept any order for which we would be unable to meet the deadline requirement. Even in the most urgent of circumstances, we will quickly find an appropriate writer for you. If, on a rare occasion, we are unable to find a writer, we will let you know immediately.

Missing a deadline is extremely rare, and has only occurred when a serious illness or emergency has occurred with a writer. In these instances, we notify you immediately and assign another writer to the task. If your deadline is missed as a result of this, you can request your money back.

A deadline is occasionally missed because the Customer has failed to give us accurate contact information. We will do everything in our power to get in touch with you, but cannot accept responsibility in these circumstances. Again, this is rare.

Confidentiality and Privacy

Who will know that I am using your service?

No one will know unless you choose to disclose this. We keep all personal information of our Customers private. We will never disclose that information to anyone, at any time.

Can I be sure that no one else will ever see or have my paper?

Yes, you can. Once a piece of writing has been delivered to you and you have accepted it, the paper becomes your property and we delete it from our system entirely. Many other writing services re-sell or maintain their writing in databases, and the risk is great that they those works may show up elsewhere.

How do you protect my payment information?

We have an SSL secure payment processing procedure, through a third-party, with continually updated firewalls. All credit card, bank, and/or PayPal account information is fully encrypted. We have never experienced a security breach. Our security is on the same level as any typical major web retailer such as Amazon or eBay.

Plagiarism/Cheating Issues

How can I be sure the paper I receive is not plagiarized?

Our writers are legally bound by contract to produce only original research and writing. In order to further guarantee this, we send all completed writing to our editing department for plagiarism scanning. Our software is sophisticated and will detect any plagiarism. When you receive your final copy, you can be assured of its originality.

Resume/CV Production

Do you have writers for resumes and CV’s?

Yes, we do. We have an entire team divided into sections, dependent upon the type of resume or CV ordered. When an individual is assigned a resume or CV, they will be in close contact with the Customer, in order to gather every bit of information to produce a stellar document.

What types of writers do you use for resumes?

Generally, we have a large pool of HR professionals from a variety of organizational backgrounds, and we match a resume need to the appropriate professional every time. Therefore, if you are a business graduate, we will have an HR professional with a business background produce your resume.

Who writes the CV’s?

CV’s are required for very precise employments fields. For example, if a Customer is in need of a CV for a university-level instructional position, we will have an academic from that field prepare the CV.

Copywriting/Business Writing

Do you have writers for web-based content production?

We have many Customers who request directory articles, blog posts, and website construction and content, and we have an entire department dedicated to this writing genre. Our writers have degrees and a significant amount of experience in copywriting. In highly technical subject fields (programming, science, medicine, etc.), we will assign a writer with an academic background and significant writing experience in those fields.

Will your writers post directly to my blog?

Yes, of course. Our writers are familiar with WordPress, Blogger, Tumblr, and other content management systems. If you provide access to your blog, your assigned manager will post it in your name. You should contact the Customer Support Department to discuss additional costs for this extra service.

Are you able to write articles on any topic?

Yes, we can. We have a huge staff of writers from almost every business and industry type; however, if your topic is unique, appropriate research will be conducted before anything is written. As well, we will always send the article to you for approval before it is finalized.

Who holds the copyright on site content that you write for me?

Once you have paid for your writing and approved the final draft, every piece of writing belongs to you. If we post any content on your site or blog, you will be the identified author.

Can I be sure that no duplicate copy of my content exists?

All writing that goes to our Customers has been scanned for plagiarism. While most search engines recommend up to 89% rate of originality, our goal is always up to 100%, and our writers know this!

What types of business writing do you do?

Our business writing professionals come from business schools and organizations. They are experts in the preparation of reports, analyses, business and marketing plans, proposals, presentations, and more. Contact our Customer Support Department with your need, and we will provide the ideal expert for your need!

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