Performance Standards

Freshman (College 1st year) ・English ・APA

Performance standards are common and important components in enhancing fire and emergency services, as well as delivering high-quality services. It entails assessing performance against various success indicators and examining various areas for potential change. Capability and response, relief and rehabilitation, and risk and resilience phases are the three main elements of fire and emergency management (EMV, n.d) Each of the three elements has a target, which defines the performance criteria levels.

Performance benchmarks

Levels of capability and response

At the capacity and response stage, the objective is to coordinate the personnel, processes, and resources needed to achieve emergency results as well as efforts to mitigate all forms and complexities of emergencies.

Therefore, the standard helps in evaluating capabilities of development programs and ensure the appropriate resources are available to manage incidents. Similarly, it ensures availability of resources at all time by ensuring protection and preservation of life including the safety of the emergency personnel (EMV, n.d).

Risk and resilience level

Relief and recovery standards operate with a notion that resilient and safe communities are always connected. In which case the standard has the ability to assess, manage and monitor risks while building on the past experiences. The standard thus ensures that policies, practices, and procedures reinforce the culture of the shared responsibility. Consequently, it evaluates the emergency sector to ensure it shares responsibilities for building community resilience through training, exercising and community resilience building (EMV, n.d). On the other hand, it ensures that the necessary resources such as IT systems are available to support risk management and mitigation at state, community and local government levels.

Relief and recovery level

Relief is provided either during or in the aftermath of an emergency while recovery is a long-term process undertaken for the affected communities. Therefore, this standard ensures that the emergency sector has the capability to support the affected community with the basic and immediate needs in which case there should be effective coordination, management, and communication of relief services (EMV, n.d). In addition, it ensures that there are effective recovery programs and governance to enable communities to manage their own recoveries.


Although different levels of performance standards exist with different requirements, they are all structured to ensure there is a performance criterion. The performance criteria define observable and specific activities necessary in achieving minimum requirements while ensuring the quality of fire and emergency services.


EMV. (n.d.). Emergency Management Performance Standards. Retrieved May 30, 2017, from

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