The Role of Patient-Centered Services in Improving Health Outcomes for Veterans

High School ・Healthcare&Medicine ・APA ・1 Sources

Patient- centered services are significant for the veterans since it involves the strategy in which there is the establishment of a working relationship between the health professional and the patient. For instance, establishing patient care services would rely on the effective communication as well as the feeling of partnership between the patient and the physician. As such, it improves the desired health outcomes whereby patients feel free to interact and share health information with the doctor in charge (In Zlotnik, 2014). The advantage is that the veterans would enjoy satisfaction emanating from the reduction of unnecessary costs as well as delivery of specific medical interventions.

Unfortunately, there are issues associated with the patient-centered services. These include time, motivation and experience. First, it is recognized that the normal consultation periods between a patient and a doctor in a normal setting lasts between seven to eight minutes (In Zlotnik, 2014). However, it is observed that it does not apply owing to the limited number of doctors needed to serve many patients; therefore, it becomes a challenge to concentrate on one patient which signifies putting the others who equivalently need help at risk. Secondly, the doctors intending to carry out patient care services might lack the desired motivation based on workload, work pressure, and fatigue (In Zlotnik, 2014). Thirdly, the experience that relies on knowledge and wisdom are imperative for effective delivery of medical services as observed when it comes to making the best alternative medical intervention decisions.

Relying on the evidence-based practices, the recommendations that could counter the identified issues is to focus on enhancing communication abilities among the doctors, hiring more health professionals to match the high number of patients, as well as increasing the duration spent with the patient to improve quality input as opposed to quantity through put. Above all, it is recommended that doctors value clinical quality while observing the regulatory systems and standards (In Zlotnik, 2014).


In Zlotnik, S. R. (2014). Paediatric patient and family-centred care: Ethical and legal issues. New York, NY : Springer.

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