Competency basis

Freshman (College 1st year) ・Business ・MLA ・2 Sources

Globally, technology advancements have created a skills shortage in most organizations over the years. Old workers face difficult times in companies when they find themselves struggling to do what emerging technology demands. The majority of workers are not in contact with the current developments in the industry. Company growth requires the adoption of emerging technology that allows them to deliver goods and services that compete successfully with those of rivals. These papers will address the issues faced by Vice President Cindy Kramer due to the shortage of basic skills needed by staff to fulfill their duties effectively (Landers, & Armstrong, 2017, pp. 499-507). New technologies need to be trained to employees in the organization to enable them updated with what unique needs to be done in the firms. Maria lacks Basic English skills despite being the best employee when it comes to paperwork and files, scheduling drivers for deliveries, and keeping updated logbooks. Cindy should not let Maria go but offer English training to her to solve this problem. Hiring an interpreter is a short-term solution, but Cindy should not do this as it might be costly for the organization. Coaching is one of the best things that Cindy needs to be able to know English. She should be offered English classes to enable her to understand the language better (Booth, 2017). .

Businesses employees need to have better communication skills will both internal and external stakeholders. Lack of English skills by Maria can result to be a barrier to communication with others in the market hence and a hindrance to business success. Managers should ensure employees are best equipped with skills to make them competitive.



Landers, R. N., & Armstrong, M. B. (2017). Enhancing instructional outcomes with gamification: An empirical test of the Technology-Enhanced Training Effectiveness Model. Computers in Human Behavior, 71, 499-507.

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